When to call 101
The 101 phoneline offers action, advice and information for community safety and anti-social behaviour issues.
Call 101 if you have problems with:
- vandalism and graffiti;
- noise nuisance;
- threatening and abusive behaviour;
- abandoned vehicles;
- dumping and fly tipping;
- drunk and rowdy groups;
- drug related anti-social behaviour; and
- broken street lighting.
The 101 service is just for certain non-emergency problems and does not replace the 999 emergency service.
You should call 999 if:
• violence is being used or threatened;
• there is danger to life;
• a crime is in progress or offenders carrying out a crime have recently been distrurbed; or
• there has been a road accident where people are injured, or there has been a non-injury accident where traffic is affected.
101 works alongside 999 and advisers will direct callers to the emergency service for action if the call needs a 999 response.