Comments/Complaints form

Quick links

Map showing the first four 101 areas

To report an issue

If you want to report an incident covered by the 101 service, and you are within a 101 area, then please dial 101 now.

Note: We do not currently support the reporting of incidents via the feedback form below, which is insecure and not continuously monitored.

To provide your feedback on the 101 service

We aim to constantly improve our service and any comments or complaints you send us will be implemented and investigated wherever possible.

If you have any comments or complaints about any aspects of the 101 service please complete the form below by using the drop down menu to select the area that you want to provide feedback to.

If you do have an urgent complaint, which is serious and/or sensitive in nature then please dial 101 and speak to an adviser who will take the details and tell you what will happen next.

Your 101 area

Please provide your details below. Fields marked with a * are mandatory and must be filled in. If you contacted 101 before and have a case number for an existing case, please enter it here.

Your details Case number

Title

First name(s) or initials *

Last name *

Address *

Town or city *

County *

Postcode *

Telephone number (please include the full area code)

Email address

Your complaint or comment

Please use the box below to outline your comment or complaint regarding 101.

Your message

Please include all relevant information, but try to keep to the facts of the issue.

Thank you for completing this form. 101 will use the information provided in this form to respond to your comments or resolve your complaint. For further information, refer to our Terms and conditions.

If your feedback relates to the Home Office, please use the contact details below:

Home Office
Direct Communications Unit
2 Marsham Street
London SW1P 4DF
Telephone: 020 7035 4848 (09:00-17:00 Mon-Fri)
Fax: 020 7035 4745
Minicom: 020 7035 4742 (09:00-17:00 Mon-Fri)
Email: public.enquiries@homeoffice.gsi.gov.uk